Product and Design Support

Techsol is a world leader in Linux on ARM technology.
Leverage our off-the-shelf Medallion Computer Modules and development kits to accelerate your development projects. Whether you just need a Computer-on-Module for your own semi-custom design, or you need a turn-key solution, Techsol's focused Hardware and Software expertise plus superb support get you to market faster.
And our highly-integrated solutions provide the greatest value to maintain your competitive cost-advantage into production.

To enhance our customers’ ability to fulfill their missions, Techsol provides tailored support services, provided in a manner that addresses their individual needs. These services range from the provision of standard warranties, included with every purchase, to enhanced support programs, to full turn-key design services.
While standard and extended warranties provide the end user with coverage for repair services, enhanced support programs provide each customer with a tailored service that addresses their specific needs.
Whether it be standard e-mail support, enhanced phone-line support or the engineering design services, these support services are designed to be flexible to ensure a specific customer’s requirements are met.

Here are Techsol's Support offerings

Standard Support

• Includes e-mail Support, Forums, and Opt-in Mailing List
• Sold in monthly increments.
• FREE for 2 months with your first Development Kit purchase.
• FREE renewal with the purchase of additional CPU modules.
• Response time is normally less than 24 hours, often under 1 hour!

Premium Support

• Includes Standard Support PLUS:
• Direct telephone support to Techsol engineers.
• Sold in monthly increments.
• FREE for one month with your first development kit purchase.
• Additional months may be purchased.
• Call for more details.

Custom (On-site) Engineering Support

• If you really need it, we can put our engineers into your engineering team to solve your toughest integration problems.
• Fees include travel and other expenses.
• Please call for more details and a quotation.

Here are the places where you can find more support.

Support Frequently-Asked-Questions (FAQ) about Hardware

For an FAQ on Hardware issues, check out this HW FAQ.

Support Frequently-Asked-Questions (FAQ) about Software

For an FAQ on Software issues, check out this SW FAQ.

Support Frequently-Asked-Questions (FAQ) about Design

For an FAQ on Design issues, check out this Design FAQ.

Support File Downloads

For an Documentation, Software, and Specification Downloads, check out this web-site.